FREQUENTLY ASKED QUESTIONS
(AND ANSWERS!)

ABOUT OUR BITES

What are Nufs?

Nufs are superfood bites made real food ingredients you can find at the grocery store. We kept hearing our bites were sweet enough, filling enough, and nourishing enough, so we called our bites Nufs - Nufs are enough!

What’s the shelf life for Nufs?

We make our Nufs the old-fashioned way without any preservatives and we’re proud that they actually expire!

Good in the fridge for three months.
Good in the freezer for 1 year.
Good on-the-go for 5 days.

I mean...it's weird when food lasts years, right?

Do Nufs always need to be in the fridge?

Nufs need to be refrigerated for freshness but are good on the go for up to 5 days.

How do I eat Nufs if I put them in the freezer?

You can enjoy cold Nufs right from the freezer! They’re still soft enough to bite into and are a great treat for a hot day!

Otherwise, you can transfer them to the fridge or leave them on the counter for 10 minutes to thaw out more.

Do kids like Nufs?

Yes! Our bites are kid-approved! In fact, studies have shown that introducing kids to different flavours and foods when they’re young is proven to put them on a path to being healthier adults in the future.

How are Nufs made?

Nufs are made the old-fashioned way: by hand and in a kitchen…but a very big commercial kitchen :)

Are Nufs organic?

We try to source organic ingredients, where possible. Organic ingredients are listed under our ingredient details.

Are Nufs vegan?

Yes! Our bites are 100% plant-based!

Are you going to introduce more flavours?

ABSOLUTELY! DM us and let us know what kind of flavours you’d like to see next!

ABOUT DELIVERY

How are Nufs delivered?

We deliver Nufs through a number of different delivery partners, depending on where we can get the most competitive rates. You’ll receive a tracking number for your order once the package has shipped!

Because we don't want our packages held in the warehouse over the weekend, we only ship from Monday-Wednesday.

How long does it take for Nufs to be delivered?

We choose 1-3 day shipping to keep your bites as fresh as possible!
We ship packages Monday-Wednesday so they don't get stuck over the weekend.

What if we have issues with our delivery?

If you aren't completely happy with your order, send us an email to help@getnufs.com within 7 days of receiving your order and we will happily refund your order (excluding shipping costs) within 3 business days.